DentalPlus Hardware Specification

DentalPlus Hardware Specification

This is the recommended hardware specification for running DentalPlus. If you plan to run any other software, e.g.
imaging systems, please take into account their minimum/recommendations as they may be higher than these.

Server and workstations

If you choose to host DentalPlus within your practice, you will need to install a standalone server for your network along with the workstations.

Minimum recommended server specification
Minimum recommended workstation specification
Modern Quadcore processor: EG i5 or i7
Minimum 8 GB RAM, preferably 16GB or more
1x1TB HDD for your operating system and 1x256GB SSD for the DentalPlus database. ** Recommended: 2xSSD for optimum performance **
Gigabit wired LAN (Local area network)
Windows 8.1 & 10 (or 2012 Server if over 7 workstations and are using digital imaging) - 64bit
Duo Core Processor or higher: EG i5 or i7
Minimum 8 GB RAM
Minimum 500 GB hard drive
Gigabit LAN or 802.11N Wifi
Windows 8.1 or 10
OR
Apple Mac / Mac Mini/MacBook
Minimum 8 GB RAM
OSX 10.6 or above

If imaging software is linked to any of these computers, consider memory size and request the faster processor to handle with the additional graphical demand.

Network

We recommend that a fixed cable network is in place to maintain the fastest speed between the workstations and server. Connecting to the network wirelessly is possible but transmission speeds may be reduced.

Tablets

For Digital Signatures and Patient Self Check-in ONLY
Android tablets or iPads can be used for Digital Signatures or Patient Self Check-in. Due to the speed of updates, reliability and cost, we recommend using an Android Tablet. Currently we recommend the Amazon Fire 10 as it is reasonably prices and the screen is readable by most patients. Please contact DentalPlus to discuss other options before purchasing.

Hardware supply and support

We highly recommend using a hardware support company to assist you with your hardware. Hardware supply and support is available through our partner Technocure. Please contact DentalPlus for more information.

Remote support

For DentalPlus to maintain the product and provide instant support, the remote access software TeamViewer will need to be installed onto all computers that DentalPlus will be used, providing us with secure access to your computers.

Backups

DentalPlus will carry out two daily backups of your DentalPlus data remotely. We highly recommend that an internal backup is also carried out, if your internet may be down and the DentalPlus backup is not successful. We recommend using multiple removable hard disks as they will have the capacity for storing DentalPlus data plus your digital images.
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